Return Policy

Our goal is 100% satisfaction for your purchase from Alexa Nicole Boutique We hope you love each item you receive; if not, we’re here to help.
For any concerns please feel free to contact us by email at: - Our office hours are Monday-Friday 10:00-5:00 PM

  • We accept returns for an ONLINE CREDIT up to 14 days from the SHIP DATE.
  • Returns must be received unworn, unwashed, in new condition, and with original TAGS attached.
  • Jewelry, Accessories, Gift Cards, cosmetics, intimates, bras, camisoles, slips, tights, socks and Final Sale/Clearance category items are FINAL SALE and may not be returned or exchanged.
  • Items marked with Final Sale cannot be returned, refunded or exchanged. For any questions, please contact
  • Regular Price Items purchased with a coupon code of 20% off or more are returnable for online credit only.
  • Original shipping is not refundable.
  • Once your package is received please allow 5-7 business days for return processing.
  • Coupon code items of 40% off or more are also final sale.
  • We are NOT responsible for lost or stolen packages. We recommend shipping with insurance and keeping your shipping receipts until your return is processed. 
  • You are responsible for the shipping and handling of the returned item. 
You can return items via an insured mail service of your choice or drop off to:
Alexa Nicole Boutique ATTN: Web Orders
10003 NW Military Hwy. #2114
San Antonio, TX 78231